Terms and Conditions

We’re happy to help you celebrate with a special picnic! To ensure we’re all on the same page, we’ve captured the ins and outs of our services here. If you have any questions, feel free to reach out to us at hello@celbretti.de.

Scope 

To be clear, the following terms and conditions apply for all purchases made on our website. Our website and services are directed exclusively to consumers. 

Purchases made on celbretti.com are made with Celbretti UG (haftungsbeschränkt).

The Picnic Setup

Our picnics include the following:

  • Three low tables with seating for 14 guests
  • Jute rugs and 14 cushions
  • Table linens, plate ware, serve ware, cutlery, glasses
  • Rain/ Sun pavilion (upon request) 
  • A picnic spread (vegetarian or mixed) 
  • B&O wireless speaker
  • Three bottles of water 
  • Cooler with ice 
  • Tickets for the nearby bathroom
  • A basket of sundries (e.g hand sanitizer, paper towels, power pack, charger cables)

Location and Times of Operation

Our picnics take place in Volkspark Friedrichshain in Berlin. You can request a specific location for the picnic within the park; otherwise, our team is happy to suggest a location for the picnic. 

Picnics take place Monday-Sunday, from 11:00-22:00. 

Park Rules

Celbretti picnics comply with the rules of the Volkspark Friedrichshain park. We ask that our guests do the same while picnicking with us.  

Picnic Confirmation

After filling out the order form, you will receive a quote for the picnic and a list of the payment options. The picnic order is confirmed once payment has been received. For customers who choose to pay via bank transfer, we will reserve the date up to 24 hours while the payment is being processed. 

An email confirmation will be sent following the receipt of the payment. 

Payment Options

The following methods of payment are possible: 

  • Bank Transfer
  • PayPal
  • Credit Card Payment via Stripe
  • Invoice (for business clients)

Making Changes to the Picnic

We want to make your picnic as perfect as possible and will do our best to accommodate changes if possible! 

  • Changes to the picnic spread (e.g switching from a vegetarian to mixed spread) or orders for cakes must be communicated 24 hours before the picnic. After this point, we will try to accommodate your wishes but cannot guarantee we'll be able to do so.
  • Requests for additional decoration should also be made 24 hours before the picnic via text message to +49 1739126872. 
  • A change in the picnic start time should be communicated 24 hours in advance. This helps our team with planning. If you have a last minute change, please reach out to us directly at +49 1739126872. 

Rainy Day Policy

We provide the following options in case of rain:

  • A pavilion tent can be set up over the picnic at no extra charge. This option works best for cases where there is a chance of rain or when light rain is forecasted. 
  • You can opt to move the picnic to another location of their choice (within the Berlin Ring). The Celbretti team will transport and set up the picnic spread (with serveware, table linens, decor, plates, glasses and cutlery) at the location of your choice. Please keep in mind that this option does not include the tables, rugs, cushions, or wireless speaker.
  • You can opt to postpone the picnic to another date. If this is communicated at least 24 hours ahead of the picnic, no additional charges apply. If this is communicated after the 24 hour deadline, however, additional charges will apply for the picnic spread. 

Cancellation Policy

After the receipt of the payment, you can opt to cancel your picnic up to 24 hours before the picnic and receive a full refund. The cancellation must be communicated in writing via email, sent to hello@celbretti.de. 

After the 24 hour cut-off, a full refund is no longer possible. In this case, you have the following options: 

  • You can opt to postpone the picnic to another date. Additional charges will apply for the picnic spread. 
  • You can opt to move the picnic to another location of their choice (within the Berlin Ring). The Celbretti team will transport and set up the picnic spread (with serveware, table linens, decor, plates, glasses and cutlery) at the location of your choice. Please keep in mind that this option does not include the tables, rugs, cushions, or wireless speaker.
  • Cancellation without refund

Refund Policy

After the receipt of the payment, you can opt to cancel your picnic up to 24 hours before the picnic and receive a full refund. The refund will be made to the account which was used for payment unless otherwise specified. 

Lost or Damaged Items

The Celbretti picnic setup is to be returned in full after the picnic. Our team will help you do a quick check of all items at the close of the picnic to ensure this happens. Please note that as the booking party you are liable for any items which are lost or damaged during your picnic.